Privacy Policy
EMAC SOLUTIONS respects your privacy. This policy describes how we may collect and use personal information when you visit emac.solutions, contact us, request a product enquiry or place an order.
Information we may collect
Depending on how you use the website, we may collect your name, phone number, email address, delivery address, order and payment reference details, product enquiries and messages you send us. The website or its service providers may also collect basic technical information, such as browser or device details, to operate and protect the site.
How we use information
We may use your information to respond to enquiries, process and deliver orders, coordinate installation or service requests, send order updates, maintain business records, prevent fraud, improve the website and meet legal obligations.
We will send promotional messages only where permitted and where you have chosen to receive them. You can ask us to stop promotional communications by contacting us.
Sharing information
We may share relevant information with service providers who help us operate the website, process payments, deliver products, coordinate installation or provide customer support. We may also share information when required by law. We do not sell your personal information.
Cookies and website services
The website may use cookies or similar technologies for essential functions and, if enabled, analytics or performance measurement. [List the analytics, advertising and cookie tools actually used, or remove this paragraph if none are used.]
Security and retention
We take reasonable steps to protect the information we handle. We retain it for as long as needed for the purposes described above, business records and legal requirements.
Your requests and contact
To ask about, correct or request deletion of personal information, or to raise a privacy concern, contact [privacy contact email] or +91 9183836600. Some information may need to be retained where required for a transaction, legal obligation or dispute.